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Poorly Made in China: An Insider's Account of the China Production Game, by Paul Midler
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An insider reveals what can—and does—go wrong when companies shift production to China
In this entertaining behind-the-scenes account, Paul Midler tells us all that is wrong with our effort to shift manufacturing to China. Now updated and expanded, Poorly Made in China reveals industry secrets, including the dangerous practice of quality fade—the deliberate and secret habit of Chinese manufacturers to widen profit margins through the reduction of quality inputs. U.S. importers don’t stand a chance, Midler explains, against savvy Chinese suppliers who feel they have little to lose by placing consumer safety at risk for the sake of greater profit. This is a lively and impassioned personal account, a collection of true stories, told by an American who has worked in the country for close to two decades. Poorly Made in China touches on a number of issues that affect us all.
- Sales Rank: #78728 in Books
- Brand: imusti
- Published on: 2011-01-11
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .73" w x 5.80" l, .71 pounds
- Binding: Paperback
- 272 pages
- John Wiley Sons
Review
Awards
Best Book 2009 (The Economist)
Best Book for Business Owners (Inc.)
Great Finance Book of 2009 (Forbes)
Best of 2009 Business Book (Library Journal)
"Midler has upended a lot of the assumptions about this factory for the world." (Forbes)
“A must-read for people engaged in mainland business.” (South China Morning Post)
“Important, timely and entertaining.” (Taipei Times)
“Most of the people in Mr. Midler’s position would not dream of disclosing what they see.” (The Economist)
“Manages to be both instructive and entertaining.” (National Review)
“A fascinating, funny and important book.” (Asia Times)
“An invaluable book for anyone considering doing business in China.” (Epoch Times)
“A lively dissection of the cultural clash.” (Malaysia’s The Star)
“You won’t look at the label ‘Made in China’ the same way.” (Toronto Now)
“His warning is worth heeding – is China listening?” (Business Times)
"Plenty of laugh-out-loud moments." (Financial Times)
“Strongly recommended.” (Bangkok Post)
From the Inside Flap
It was a world gone wrong, one in which manufacturers thought little of manipulating product quality levels in order to save the smallest amounts, where savvy foreign business leaders were made to feel in control while they were taken for a ride by their partners, where entire manufacturing facilities sometimes vanished right into thin air… Welcome to Poorly Made in China!
At the height of the boom export manufacturing, Paul Midler returned to East Asia, a recently graduated Wharton MBA. In the right place at the right time, he was sought out by a number of foreign companies who wanted help in navigating the new economy. The adventures came fast, as did the business and cultural lessons.
Poorly Made in China is a dramatic romp through China's export manufacturing sector, one that reveals what really goes on behind the scenes. The story follows the author from one project to the next, taking the reader through a diverse set of industries and revealing a number of challenges.
An engaging business narrative told with doses of humor and insight, this true story pulls back the curtain on the rising Chinese economy, providing a closer look at the rough-and-tumble environment in which so many of our consumer products are being made. For those trying to make sense of why so many quality failures could come out of China at once, this book is an especially interesting read.
Poorly Made in China is the tale of a modern-day gold rush and its consequences, the chronicling of a rising economic power and its path along a steep growth curve. Entertaining and eye-opening, the book highlights the extent to which culture affects business dealings, and the ultimate suggestion is that we may have more to be concerned about than product failures alone."
From the Back Cover
A true story about manufacturing in China—now in a new, updated edition
"Paul Midler's is the ultimate insider's look at China and its dubious manufacturing, by a man who knows the language and, more importantly, knows the subtext of every deal, every gesture, every nuance. I have great admiration for the breadth and depth of this account of being an American middleman in China today, and for the way it humanizes the whole awful business."
—PAUL THEROUX, author of Riding the Iron Rooster: By Train Through China
"This is the story of the world's crappy stuff and the surreally entertaining culture clash that lies behind it. It's funny and illuminating, and I want you to read it!"
—MARY ROACH, author of Stiff and Packing for Mars
"Poorly Made in China is an insightful, often hilarious account of how Chinese manufacturers transformed their country into the world's export powerhouse by hook and by crook. Midler suggests that understanding Chinese business strategies and tactics could benefit not only U.S. business, but also our political leaders. For all of us, his book is a perfect guide."
—ELIZABETH ECONOMY, Director of Asia Studies, Council on Foreign Relations
"Few books on China and its economy are as enlightening as this. This is a fantastic book for anyone who wants to understand how China's export industry really works and indeed how China works."
—JASPER BECKER, author of Hungry Ghosts: Mao's Secret Famine
"Every Wal-Mart needs a warning label, and Midler, nailing the deceit and dishonesty of Chinese manufacturers, provides it. You will never see another 'Made in China' label without thinking of this masterpiece."
—GORDON CHANG, author of The Coming Collapse of China
"Poorly Made in China is not merely about faltering product quality out of China. One of its broader themes is of people who promise one thing and then deliver another. This is a book about Chinese obfuscation and subterfuge. It is about gaming, strategy, and tactics."
—From the Foreword by Arthur Waldron, Lauder Professor of International Relations, University of Pennsylvania
Most helpful customer reviews
107 of 108 people found the following review helpful.
Like he was with me on every buy
By Man from New York
I have done business in China since 1986. I know from experience how tricky and dangerous it is, especially for the newcomer. Curiously Mr. Midler refers to suppliers in Shantou (Canton Province) and I too have many suppliers there. Apparently this behavior amongst the Chinese is across the board no matter what product you work with. And they don't care no matter what threats or promises you make. I actually had one supplier who told me he would no longer sell to me because "you complain too much"! No loss to me, easily replaced you can be sure. Communists or not, the almighty greenback is king in China but as Mr. Midler makes very clear, it is not going to get you what you think you contracted for. Something close, maybe, but not right on target. The Chinese screwed up so many of my shipments that I got the distinct impression that the translaters were interpreting my directions, not translating them. So I spent years learning to speak Mandarin. I am totally fluent now, have often been mistaken for being Chinese on the telephone by those who had not yet met me. No matter, I told them straight out what I wanted in their own language and STILL they basically did it wrong to shave off a few bucks to their advantage. I could never understand that way of thinking, in America we keep the customers happy to perpetuate our business with them, we do not consistently antagonize them. This book will open your eyes if you want to do business in China and if you are already there you cannot help but agree with everything he says. Pay close attention, he knows what he is talking about. They will go behind your back and try to deal directly with your customer, they will yes you to death and then do whatever they please without any regard for you or your customer. I can offer dozens of examples but the one that most illustrates this is the supplier who sent the advance samples for approval, they were perfect. He then went and made the million piece order to his own liking. It was a Halloween item to be made in Orange and Black, the 1000 piece advance samples were right on the money. When the order came in, it was made in Red and Blue. They told us the factory boss thought Orange and Black was a terrible color combination so he made what he thought was pretty. Hence we had a million red and blue product with ghosts and goblins and all printed on them, in red and blue and the words "Happy Halloween". THAT is when we transferred half our entire production of all products to India. We still do some business in China but had I read this book twenty years ago I never would have gotten involved in China at all!
I highly recommend this book, it is all true and frightening so use it well and be aware. Be very aware.
4 of 4 people found the following review helpful.
Good Read for Understanding China Business
By VijayMenon
Well written book that explains the (grimy) undercurrents of the China's small and medium business. The cost pressures exerted by n-layered sourcing models that promises "Cheap and High Quality" Made in China products that can be pedaled to very customers whose jobs were made obsolete. The so called explanation is that outsourcing helps the business focus on activities that generates higher value.
A quick read of the book will give the reader some amount of understanding why most businesses are taking back manufacturing to their respective countries - growing risks of doing business in China.
China is becoming a country with increasing levels of education, leading to increasing ambitions, increasing leverages, increasing shortcuts and increasing workarounds - all with one outcome more wannabe entrepreneurs who will take money from anyone and promise anything for personal gain.
This generation is way ahead of the cultural revolution generation who was so denounced by Stanley Chao in his book about China. This is the post 80's and post 90's generation who grew up in the oxymoronic dynamic of getting everything they want and being under constant competitive pressures. This is generation who wants to be the next Jack Ma or Pony Ma. This is the entitled generation.
The government's reluctance to enforce regulations, especially when it comes to cross border trades and transactions encourages proliferation of such "entrepreneurs" and seeding of such behavior.
Having said all this, there are certain good things about the businesses here and the spirit to get things done. One thing I personally would have like to see would have been some of the positive sides of maturing China business (may be, the author might be writing a book called "nicely made in china: the insider reviews the better side of China")
4 of 4 people found the following review helpful.
Watch out for Chinese Manufacture
By Frederick Roberts
In time Chinese manufactures may equal Germany's, Japan's or Switzerland's, but that will be an enormous stretch.
Book by an American consultant with Wharton MBA,
Chinese culture lacks German or Swiss culture's dutiful attention to detail and reliability. It lacks Japanese culture's extreme shame at not measuring up. to the point of seppuku, though that Japanese custom has atrophied somewhat since 1945.
The Chinese thought is "We have the money. You have the product, so now it is your worry." This book explores a longer term relationship, but what made it long-term was only an American outsourcer's continued usability.
The book details how at length this married Chinese couple promised a US customer anything to get his order. They delivered, but began gradually raising price explaining no more than "Price go up." At length the American found that they had begun at the very start, subcontracting whole orders, making very little. In time they had bought a site, built a factory, and equipped it with the most up-date equipment. He had financed them 100%. They had to think he was terminally stupid, which is how he also felt. The guy was anything but a dummy, but could not resist the thought of low cost (to him) manufacturing.
To learn the surprise ending where the US customer evens the score, buy the book. Very good book.
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